Frequently Asked Questions
Insured Delivery
Every order includes real-time tracking details and insurance cover in the unlikely event that a parcel is lost or stolen during transit.
How can I track my parcel?
To track your parcel, open the dispatch confirmation email and look up your tracking number.
How can I find out if my parcel has been delivered?
You will receive a delivery confirmation email at the email address or phone number you provided when placing your order.
How do I know if the payment is secure?
At Ritual London, payment security is one of our top priorities. We use encryption technology to protect our customers’ information.
Can I return my product and get a refund?
All products come with a money-back guarantee. You are protected on any purchase made on the site if the items you receive do not match their description.
Contact
To get in touch, please email us at: rituallondon@outlook.com